Foire aux questions
DO YOU ACCEPT RETURNS OR EXCHANGES?
Yes. Eligible items may be returned or exchanged within 14 days of delivery, provided they are unworn, unwashed, undamaged and returned in their original condition.
Please refer to our Return Policy for full details and exclusions.
HOW DO I CHOOSE THE RIGHT SIZE?
Please refer to our Size Guide available on the product page before placing your order. If you are unsure about your size, feel free to contact us — our team will be happy to assist you.
How long will my order take to arrive?
Orders are typically delivered within 10–15 business days. Delivery times may vary depending on your location, customs processing, and carrier delays.
WHERE ARE ELLE SHE HERR PIECES MADE?
Our pieces are thoughtfully designed between Montreal and Abidjan and crafted in Côte d’Ivoire. Each collection reflects our vision of bringing African heritage and contemporary elegance together.
WHERE DO YOU SHIP?
We ship worldwide. Delivery times and shipping fees vary depending on your location and will be displayed at checkout.
